FAQs

1. Where do you ship from?

We partner with trusted suppliers worldwide. Depending on the product, your order may ship from our U.S. or international warehouses.

2. How long does shipping take?

• U.S. orders: 7–15 business days

• International orders: 10–20 business days
  Delivery times may vary depending on the product and your location.

3. Do you provide tracking information?

Yes! Once your order has shipped, you’ll receive a tracking number by email. You can use it to follow your order’s progress.

4. What if I don’t receive my order?

If your order doesn’t arrive within 30 days of shipping, please contact us at shopcelebrity@shopcelebritycom.com and we’ll make it right.

5. Can I change or cancel my order?

We process orders quickly. If you need to change or cancel, please contact us within 12 hours of placing your order. Once the order is shipped, we cannot make changes.

6. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in original packaging. Please see our Refund & Return Policy for details.

7. Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping times may vary depending on your location.

8. Are payments secure?

Absolutely. We use encrypted checkout and accept trusted payment methods such as Visa, Mastercard, PayPal, Apple Pay, and Google Pay.

9. Do you offer wholesale or bulk orders?

At this time, we focus on individual retail orders. For larger orders, please contact us at shopcelebrity@shopcelebritycom.com.